What an Indian hospital's back office carries
Four things set the Indian hospital's back office apart. The in-house pharmacy sells over the counter as well as to wards, so it is both a retail business and a hospital department. Consultants are often paid a share of what they bill, which turns every consultation and procedure into a payable. A large part of revenue is owed by TPAs and corporate clients rather than patients, and arrives on their timetable. And purchasing runs through many local distributors, with goods received, checked and paid for in a steady stream.
A hospital ERP for India has to treat all four as normal business. TechMediz does, on the same record as the clinical side — which is described department by department on the hospital ERP page.
What TechMediz hospital ERP covers
Purchase and stores
Purchase entry, GRN entry, purchase returns and supplier-wise payment tracking, with stock held across multiple stores and expired medicine handled in the process.
Pharmacy
Sales with or without a counter, OP prescriptions, ward requests from IP, rack management and stock adjustment.
Insurance, TPA and corporate
Corporate scheme management, credit for eligible patients, pre-authorisation, real-time claim status, and TPA and corporate reporting.
Doctor share
Tracked against the consultations and procedures recorded in the doctor module and managed in accounts.
Collection and expenses
Daily collection across OP, IP and pharmacy, expenses management, and cancelled and discounted bills under two-level approval.
MIS for management
Financial, pharmacy, corporate and insurance, doctor performance, asset and maintenance, and admin and audit reports.
Receivables you can see
The single largest blind spot in many Indian hospitals is money owed by insurers and corporate clients. It is earned at discharge, invoiced on paper and followed up by memory. TechMediz keeps every insured and corporate bill against its claim, tracks the claim's status, and reports what is outstanding by TPA and by corporate — so the receivable is a report, not a recollection. The claim side is covered in full on the medical billing software page.
Built and supported in Tamil Nadu
TechMediz is built by Mescope Solutions in Salem, with a second office in Trichy, and runs in the cloud or on a local server for hospitals anywhere in India. For the whole product rather than the back office, see healthcare software in India; for why a back office is different from a general ERP, see medical ERP software.
