Why no honest vendor publishes one price
A 20-bed clinic running four departments and a 300-bed multi-speciality hospital running all 18 are not the same purchase, and a single figure covering both would be wrong for both. That is the whole reason the cost of hospital management software in India is quoted rather than listed.
What can be published — and what most vendors leave vague — is the list of things that move the number. Read the six below before you call anyone, ours included. You will be able to tell within a minute whether the person on the other end is pricing your hospital or reading from a rate card.
The six things that decide the cost
Each one comes with the answer we need from you. Have these ready and a quote takes days rather than weeks.
01
How many modules you switch on
TechMediz has 18 of them, and no hospital starts with all 18. A clinic running registration, OP, pharmacy and accounts is a different quote from a hospital that also needs wards, theatre, laboratory, radiology, blood bank and insurance.
What we ask: Which departments go live first, and which follow later.
02
How many people use it at once
Counters, consulting rooms, nurse stations, laboratory benches, the pharmacy and the accounts desk. What matters is concurrent use, not headcount — a hospital with 200 staff may have 25 screens open at a time.
What we ask: The number of screens working simultaneously at your busiest hour.
03
Cloud or a server in your building
The software is the same either way. The cost is not: a local server is hardware you buy once and maintain, and the cloud is a running cost with no hardware. Which is cheaper for you depends on how many sites you run and how dependable your line is.
What we ask: Number of sites, and whether you already own a server.
04
What has to be brought across
A hospital that has been running for years has patient records, outstanding bills and stock balances somewhere — another system, a set of registers, or a large number of spreadsheets. Moving them is real work and it is priced as such.
What we ask: What you are running today, and how far back the data goes.
05
Training and the go-live period
Reception, nursing, laboratory, pharmacy and accounts each learn a different part of the system, and most hospitals want someone on site for the first days of each department going live.
What we ask: How many staff per shift, and whether you want on-site or remote training.
06
Support after go-live
An annual maintenance contract covers the software once it is running — fixes, updates and the number you ring when a bill will not print on a Sunday. It is a separate, recurring line, and it should be quoted separately.
What we ask: The response time you need, and your working hours.
Hospital management software for small hospitals
Smaller hospitals are usually told to buy the whole system and grow into it. It is better advice to switch on the departments that hurt today and add the rest when they hurt. Registration, out-patient and appointments, pharmacy and accounts cover the queue, the counter and the day’s collection — which is where a small hospital loses the most time and the most money.
Laboratory, wards, theatre and radiology follow when the volume justifies them, and nothing is rebought when they do: the patient record is already there, and the new module attaches to it. How that is usually staged for a practice or a day clinic is set out on the clinic management software page.
What a written quote should itemise
Take this to every vendor you are talking to. A quote that cannot be broken down this way is a quote you cannot compare.
- The licence itself, and whether it is one-time or recurring
- Every module included, named — not “full package”
- The number of users or counters the price covers
- Data migration, priced as its own line
- Installation and configuration
- Training days, and whether they are on site
- The AMC: what it covers, what it costs, and when it starts
- Anything excluded — hardware, network, printers, barcode scanners
Implementation, data migration and AMC
The licence is rarely the part that decides whether the project succeeds. Getting your existing patients, outstanding bills and stock balances into the system, and getting five departments trained without stopping the hospital, is the work — and it is priced separately so that you can see it.
Support after go-live is a separate line again. An annual maintenance contract should say what it covers, what response time you get and when it starts, because “support included” with none of that stated is not a commitment. Whichever way you deploy — cloud or a server inside the hospital — the same team that installs TechMediz supports it afterwards, from Salem and Trichy.
What the system covers, department by department, is on the hospital management software page — worth reading before you decide which modules go into the first phase.