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Notes on Running a Hospital on One Record
Written for the people who have to make the software work on a Monday morning — not for search engines, though we would not mind.
8 min read
Implementing Hospital Software Without Stopping the Hospital
The software is rarely why an implementation fails. The sequence, the data and the second week are.
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Bed Management: Knowing Which Bed Is Free Before the Phone Rings
A bed occupied by a patient who left at nine is a bed the hospital cannot sell and cannot admit into. Occupancy is a discharge problem before it is a capacity problem.
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How a Hospital Bill Is Actually Assembled
The out-patient bill is a transaction. The in-patient bill is an accumulation — and everything that goes wrong with hospital billing goes wrong in that gap.
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HIS, HIMS, HMS and Hospital ERP: What the Terms Actually Mean
Four names for products that overlap almost completely. The useful distinction is not the acronym — it is whether the back office is inside the same record.
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What a UHID Is, and Why One Patient Number Changes Everything
The Unique Patient Identification Number is the least glamorous thing in Hospital Software and the one everything else depends on.
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NABH and NABL: The Records Your Hospital Software Has to Produce
Accreditation rarely fails on clinical practice. It fails on being unable to produce the record of it.
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Moving a Hospital Off Paper: Which Department to Do First
Most failed implementations are not failures of software. They are failures of sequence.
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Turnaround Time in the Hospital Laboratory: What TAT Actually Measures
Every laboratory quotes a turnaround time. Far fewer can say which two events they are measuring between.
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